8088 East 400 N
Pierceton, IN 46562
Mon, Wed, Fri 8am to 5pm eastern time
Tue, Thur 9am to 6pm
Sat 8am to noon by appointment
625 Jealouse Way Suite 113
Cedar Hill, TX 75104
Mon-Fri 8am to 5pm
Here at Brenspeed we are bringing a new school philosophy to an old school market. We install and race every part we sell…Period! We are not a warehouse trying to sell every profitable product produced in today's market. We are a performance oriented company that is backed with 15 years of racing experience carrying degrees in Mechanical Engineering and Automotive Technology. With many hours of R&D spent on every product you can feel confident that we can assist you from purchase to the finish line.
"Your vehicle is a big investment and we understand that. Brenspeed works closely with our suppliers to offer the best price possible so we can keep your dollar per horsepower ratio to your advantage. In this day and age only an innovative company like Brenspeed will take a customer to the next level of automotive performance at a reasonable price. Those who try to copy and imitate us tomorrow will do their customers a disservice by leaving them one day and one step behind."
B White, Owner Brenspeed
BRENSPEED RETURN POLICY
Items must be returned in NEW (unused, untested, and resalable) condition, in the original manufacturer packaging, with all accessories, kit components, promotional items and instruction manuals included. For your protection, items must be returned shipping prepaid, insured for the full value and safely wrapped to prevent shipping damage. Special order items (items that are not listed on our website) are not returnable.
Items that have been used by the customer or items that have been damaged by use cannot be returned to us. Any modified product absolutely can not be returned. All of our manufacturers exhaust are built and tested to replace your OEM exhaust. If your exhaust does not fit and you make any modifications the manufacturer will not allow the return. Contact the manufacturer or Brenspeed about fitment issues. NO MODIFIED PRODUCT WILL BE ISSUED A RETURN AUTHORIZATION NUMBER!
When repacking an item for return please write your Brenspeed Return Authorization Number on the UPS label. Contact Brenspeed for your Return Authorization Number. Generally, as a “rule-of-thumb" you should return the items to us the same way we sent them to you - in the same condition and with all the original contents.
We do not accept returns on custom tuning, labor, or any special order item.
All returns must be shipped to Brenspeed within 30 days of when you received the item. If the item meets the returned conditions listed above we will charge a 20% restocking fee. If you option for a store credit a 5% restocking fee will be charged and the 20% fee will be waived. We reserve the right to refuse to issue credit for any item that has been used, misused, damaged or does not meet the return conditions listed above. We also reserve the right to charge a restocking fee of up to 20% on returned products. Additional fees may apply if the item is not returned in its original packaging.
Exchanges In Case Of Shipping Damage
If an item comes damaged as a result of shipping please contact Brenspeed immediately. If you can provide us a digital picture of the damaged item our response time will be decreased.
Product Refunds - To qualify for a refund our Return Conditions must be followed. Refunds are not issued before the merchandise has been received, evaluated and processed by our Returns Team.
Shipping Refunds - Shipping charges on returns are not refundable. We do not offer refunds for shipping charges, including but not limited to domestic Ground, Express or International shipping. Please be advised that we are unable to refund any fees imposed by an entity other than OpticsPlanet, such as customs or brokerage fees.
Return and Exchange Instructions: If you meet the conditions listed above please contact Brenspeed for a return authorization number. We will issue you a number so you can return the package. No packages sent to Brenspeed are accepted without a return authorization number written on the label. They will be refused and returned to the sender.