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For questions about an appointment or installs email firstname.lastname@example.org
For questions about sales or tech email email@example.com
As always, you can call us at 574.594.9559
SHOWROOM IS BY APPOINTMENT ONLY
8088 East 400 N
Pierceton, IN 46562
Mon-Fri 7am to 4pm eastern time
Phone: 574.594.9559 Ext. 5
Monday-Friday 7am to 4pm eastern time
Sat 8am to noon by appointment
BRENSPEED RETURN POLICY
Items must be returned in NEW (unused, untested, and resalable)
condition, in the original manufacturer packaging, with all
accessories, kit components, promotional items and instruction manuals
included. For your protection, items must be returned shipping prepaid,
insured for the full value and safely wrapped to prevent shipping
damage. Special order items (items that are not listed on our website)
are not returnable.
Items that have been used by the customer or items that have been
damaged by use cannot be returned to us. Any modified product
absolutely can not be returned. All of our manufacturers exhaust are
built and tested to replace your OEM exhaust. If your exhaust does not
fit and you make any modifications the manufacturer will not allow the
return. Contact the manufacturer or Brenspeed about fitment issues. NO
MODIFIED PRODUCT WILL BE ISSUED A RETURN AUTHORIZATION NUMBER!
When repacking an item for return please write your Brenspeed Return
Authorization Number on the UPS label. Contact Brenspeed for your
Return Authorization Number. Generally, as a “rule-of-thumb" you should
return the items to us the same way we sent them to you - in the same
condition and with all the original contents.
We do not accept returns on custom tuning, labor, or any special order
All returns must be shipped to Brenspeed within 30 days of when you
received the item. If the item meets the returned conditions listed
above we may charge up to a 20% restocking fee. If you option for a
store credit a 5% restocking fee will be charged and the 20% fee will
be waived. We reserve the right to refuse to issue credit for any item
that has been used, misused, damaged or does not meet the return
conditions listed above. We also reserve the right to charge a
restocking fee of up to 20% on returned products. Additional fees may
apply if the item is not returned in its original packaging.
Exchanges In Case Of Shipping Damage
If an item comes damaged as a result of shipping please contact
Brenspeed immediately. If you can provide us a digital picture of the
damaged item our response time will be decreased.
- To qualify for a refund
our Return Conditions must be followed. Refunds are not issued before
the merchandise has been received, evaluated and processed by our
- Shipping charges on
returns are not refundable. We do not offer refunds for shipping
charges, including but not limited to domestic Ground, Express or
International shipping. Please be advised that we are unable to refund
any fees imposed by an entity such as customs or brokerage fees.
Return and Exchange Instructions:
meet the conditions listed above please contact Brenspeed for a return
authorization number. We will issue you a number so you can return the
package. No packages sent to Brenspeed are accepted without a return
authorization number written on the label. They will be refused and
returned to the sender.